Jill Nicholson is the Senior Director of Customer Education at Chartbeat, an editorial analytics platform for publishers. She works with content sites around the world to arm their teams with the insights they need to turn data into action. Before that, she was a long-time Chartbeat user -- working in digital strategy for a local news site in Westchester, NY. In her five years at Chartbeat, Jill has supplemented her newsroom experiences with best practices learned from the diverse organizations that Chartbeat serves.