Arlene Burgos is Head of Audience Development in ABS-CBN News Digital since July 2017, and editor of the website Patrol.PH, the Filipino news site of ABS-CBN, launched May 2017. She also lectures on Journalism and Social Media at the Ateneo de Manila University.

She was Head of ABS-CBN News' citizen journalism project in 2009, then Head of Social Media and Mobile from 2010 to 2017, helping put up special websites and build digital communities, mainly through social media. These communities are currently among the biggest in the Philippines.

She also led in the development of multi-awarded social and mobile products containing news content such as an election app used in the 2013 elections, and the Social Media Center of her news organization for the 2016 elections.

She is alumna of the Asia Center for Journalism-Konrad Adenauer Foundation, the Asia Journalism Fellowship in Singapore, and the Senior Journalists Seminar by the Hawaii-based East-West Center.